Shipping policy
Shipping Policy
Thank you for choosing Solikka.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and approved. Processing times may vary during holidays, promotions, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
Shipping Times
Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather conditions, customs processing, and other factors beyond our control.
Shipping Delays
Solikka is not responsible for delays caused by shipping carriers, customs clearance, weather events, incorrect shipping information provided by the customer, or other circumstances outside of our control.
Lost or Damaged Shipments
If your order arrives damaged, or if you believe your shipment has been lost, please contact us at support@solikkahealth.com as soon as possible.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Solikka is not responsible for orders shipped to an incorrect address provided by the customer.
Additional shipping charges may apply if a package must be re-shipped due to incorrect or incomplete address information.
International Orders
Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their country. These charges are not included in the product price or shipping cost unless otherwise stated.
Contact Us
If you have any questions regarding shipping, please contact us at: